Customer Service

... always there for you

EUROPART Dialogue Centre

... finding solutions together

Technical support, assistance with the EWOS article search and orders by overnight delivery. Our Dialogue Centre Hotline offers you all this and much more.

Our experienced colleagues from the commercial vehicle industry are available daily from 7:00 a.m. to 6:15 p.m. to help you get your truck up and running again.

What else we can do for you via the Dialogue Centre:

  • Calibration and parameterisation of brake systems and modulators of the brands Wabco, Knorr-Bremse and Haldex
  • Assistance with fault diagnosis
  • Online help via TeamViewer
  • Information about the EP diagnostic device 1.AID
  • Support with maintenance and adjustment data
  • Query of availabilities
  • Ordering of goods
  • Quotation

Contact Dialogue Centre now

Customer centre

02331 3564-641 431

Mon. - Thurs.: 8.00 a.m. - 4.30 p.m.

Fri.: 8.00 a.m. - 3.30 p.m.


02331 3564-2222

Mon. - Thurs.: 8.00 a.m. - 4.30 p.m.

Fri.: 8.00 a.m. - 3.30 p.m.


Or contact us via our

contact form.

Man stands at the reception and makes a complaint.


... made easy

Complaints cost time. Time that you can use for other things in your workshop. That's why we accompany you throughout the entire complaint process. From the collection of the defective part to the documentation of the error to the dispatch of the complaint to the manufacturer. Uncomplicated and fast. Please contact the branch near you.

Find a branch now To the complaint form
Quality assurance EUROPART

Spare parts guarantee

... that pays off

As a rule, you can rely on our 7,500 carefully selected EUROPART Premium Parts products. However, if a product does not deliver what it promises, you can count on our 3-year manufacturer's warranty.

To the manufacturerโ€™s warranty
Man signs a financing


... as individual as you are

Enjoy the advantages of our individual financing options for your workshop. Contact our EUROPART experts in your area and together we will put together your customized EUROPART financing package (only applies to capital goods).

Find a branch now
Person with hearing protection in hand.

Well certified

... with EUROPART

Certifications and training are usually part of the daily workshop routine. Together with us, master all upcoming safety training courses as well as equipment acceptance tests in no time.

Send a request now


... wherever you need us.

Your daily goal is to get trucks back on the road. Ours is to help you do it. It doesn't matter where or when you need a spare part, advice or simply help.

With currently more than 300 sales outlets in 28 European countries, you can count on us anytime and anywhere. We at EUROPART are there for you.

Use our branch and workshop finder to find your personal EUROPART contact in your area.

Find my branch now

How to reach us

... simply always.

You need our support? No problem, we are waiting for you at the other end of the line.

Contact form Call now


... connects!

You can find even more passion for haulage companies and workshops on social media. We look forward to your likes and comments!

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